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Features · Buying
Something wrong with an order? Open a case on Biddurs
Buyers can now report a problem on one order, add photos and say what they would like. Sellers see the case, answer it and can refund again up to what is left.
9 Nov 2026 · 3 min read
Features · Selling
Customer service for sellers, like chatting on social media
Sellers now have a Customer service desk in the Live Hub and Customers in the app. Chat with each buyer, see their orders and find any order fast.
9 Nov 2026 · 2 min read
Features · Selling
Returns labels: send your buyer a prepaid label in one step
When a seller asks for an item back, they can now upload their own prepaid returns label. The buyer gets a message and a Download returns label button.
9 Nov 2026 · 1 min read
Features · Selling
Item numbers: every item on Biddurs now has its own number
Every item now has an item number, like IT10001, that is unique across Biddurs. It sits alongside lot numbers and order numbers, so nothing gets mixed up.
9 Nov 2026 · 1 min read
Features · Selling
The new live console: build the screen you want
The desktop live console is now a board of widgets. Add, move and resize them, see exactly what buyers see, and listen to your show with its own volume.
9 Nov 2026 · 1 min read
Features · Selling
Overlays you can place: put them anywhere on your show
Sellers can now drag, resize and colour each overlay in Biddurs colours, test it on the preview, and viewers see it exactly where it was put.
9 Nov 2026 · 1 min read
Features · Selling
The sound board: real sound effects for your live show
The sound board now plays real licensed sound effects, from applause to a Sold gavel. Set one volume for you and one for viewers, and upload your own.
9 Nov 2026 · 1 min read
Selling · Guides
How to sell live: seven ideas for UK sellers
Live selling works best when the show is the thing people come for. Seven simple ways to run a live sale from your phone, and what our first show taught us.
3 Nov 2026 · 3 min read
Features · Selling
New in the live room: overlays for your show
Sellers can now add small overlays to a live show, like sales, bids, lots to go, a likes goal and a follow alert. Every one is optional and off until you switch it on.
1 Nov 2026 · 2 min read
Features · Selling
New for sellers: Payments, VAT and smoother shipping
A Payments page with transactions, daily totals, payouts and reports. VAT settings and VAT invoices. Plus faster packing, labels that print in one go and a better shipping email.
29 Oct 2026 · 3 min read
Features · Selling
New in the live room: raids, sound effects and more
Send your audience to another show when yours ends, play sound effects through your stream, hide chat but keep bidding, and keep watching in a mini player.
29 Oct 2026 · 3 min read
Community · Buying
Keeping auctions fair: why shop names are blocked in chat
Live chat now stops messages that name shops or price sites like Amazon or eBay. Here's why it keeps the auction fun for bidders and fair for sellers.
29 Oct 2026 · 1 min read
Features · Selling
The live console: run your Biddurs show from a computer
Sellers who stream with OBS now get a desktop console with chat, viewers, sales and money per hour, plus extra time, last call and pinned messages.
18 Oct 2026 · 3 min read
Features · Selling
What's new in the live room: swipe pages, pinned messages and a giveaway reel
Sellers swipe between Inventory, the show and Sold. Pinned messages sit on top of chat, and giveaways now end on a reel that lands on the winner.
18 Oct 2026 · 2 min read
Features · Selling
Selling on Biddurs: a 6% fee and no listing fees
Sellers pay 6% of the item price, nothing on postage, card fees at cost and no listing fees. Here's the full breakdown and how payouts work.
16 Oct 2026 · 2 min read