New for sellers: Payments, VAT and smoother shipping

After our first live show, the busiest part of the night started when the camera went off: counting the money and packing the parcels. So that's where we've spent this week. Everything here works on the app and on the website.

Payments: all your money in one place

The seller Hub has a new Payments page. At the top are four totals for the period you pick: your sales, the fees, what you earn, and what has been paid out to you.

Under them are three views.

• Transactions. One line per order, with the lot number, the fees taken and whether it has been paid out yet.
• By day. A total for each day. Open a day to see the orders inside it.
• Payouts. Each payout and the day it left for your bank.

Pick a preset period or choose your own dates, then download the report as a spreadsheet, ready for your accounts.

We've also fixed a payout snag. If you give a buyer a part refund, it now comes off your share of that sale and the rest is paid out as normal. Before, a part refund could hold the payout up.

Your seller statement

UK rules for online marketplaces mean we report each seller's sales to HMRC once a year, and give you a copy of what we reported. You don't have to wait for it. Press Seller statement on the Payments page to download your sales, what you received and the fees, for each quarter and for the year.

VAT registered sellers

If you're VAT registered, open Settings in the Hub and switch on VAT registered. Add your VAT number and choose the default for your items:

• Standard rate, with 20% VAT included in the price.
• Margin scheme, for second hand goods.

Each listing can then be set to Standard, Margin scheme or No VAT, starting on your default. Sellers who aren't VAT registered don't see any of this.

Your buyers get the right invoice automatically. A standard rate sale gets a VAT invoice with your VAT number and the net price, VAT and total for each line, postage included. A margin scheme sale gets an invoice with no VAT shown and the wording "Margin scheme: second hand goods". The VAT details are fixed at the moment of sale, so editing an item later never changes an old invoice. Your Payments page and report gain a VAT column too.

Delivery addresses buyers can fix

Moved house, or picked the wrong saved address? Buyers can now change their delivery address on any paid order until it's posted. The change covers every unposted order from that seller, because they all go in one parcel.

On your shipping page you'll see Address updated with the time, so you always post to the latest address. If something looks wrong, press Message buyer beside the address. It opens a message to them with a note already written, asking them to check it.

Packing that keeps up

• Clear lot numbers. Every item now leads with a big LOT number tag, so similar items are easy to tell apart. Packing slips and the shipped list say Lot 4, not #4.
• Select all. A tick box at the top of each buyer's lots picks them all at once and shows how many you've picked.
• Labels that print straight away. A bought label saves to your downloads and opens the print window. No new tab for your browser to block.
• Find any order. Orders show the show they came from and the time of sale. Filter by Today, Yesterday, your own dates or a single show.

A better shipping email

When you post a parcel, your buyer gets an email that lists the lots inside, names you as the seller and has a Track parcel button. Fewer "where's my order?" messages for you.

New to selling? Read about our seller fees and how live auctions work.

Join the waitlist and we'll email you the day Biddurs opens.