Biddurs is a live marketplace where people chat, bid and message each other. These guidelines apply to shows, chat, community chat, private messages, stories, profiles and reviews. They form part of the Terms of Service.
No harassment, bullying, threats, hate or abuse aimed at anyone, including because of race, religion, sex, sexual orientation, gender identity, disability or age. No sexual content, nudity or sexual comments. No content that encourages violence, self harm or suicide.
No illegal content of any kind, including terrorism, child sexual abuse material, fraud, scams, threats, harassment, selling illegal or prohibited items, intimate images shared without consent, and content that infringes someone's intellectual property. We report illegal content to the police and other authorities where required.
No spam, fake accounts, impersonation, fake or paid reviews, shill bidding, or false claims about items. Do not share other people's personal information.
Do not ask for or offer payment, contact details or deals outside Biddurs. Buyer protection only covers purchases made on Biddurs.
Biddurs is 18+. Children must not appear in streams as part of selling, and nobody may contact or target a child through Biddurs.
Report a show, a chat message or a user from the menu next to it or by tapping their name in a show. Report a private message or block the sender from the menu in the conversation. You can also use Report a problem in the app or on the website, or email support@biddurs.com. Chat is filtered for banned words, and sellers can appoint moderators for their shows.
We review every report. Depending on what happened we may remove content, hide a message, mute someone in a show, restrict bidding or selling, or suspend or close an account. We act on illegal content as soon as we become aware of it. We tell you what we did and why, unless the law or a safety risk prevents it.
If you think we got it wrong, reply to our message or email support@biddurs.com with the subject "Appeal". A different member of our team will review it and tell you the outcome. You can complain to us at the same address about any report we have not dealt with properly, or about how Biddurs keeps users safe.
If someone is in immediate danger, call 999.